Incident postmortems must be blameless

If engineers fear termination for making an error, they will hide systemic flaws, guaranteeing the outage will repeat. Focusing on the system rather than the individual circumvents how Confirmation bias limits objective analysis.¹

Footnotes

1. Allspaw, J. (2012). Blameless PostMortems and a Just Culture. Etsy Engineering. ↩